Rapid professional response
National Network contracted customers can benefit from a high priority emergency
call-out service 24 hours a day, 7 days a week, 365 days a year. Our regional Network
Partners, strategically located around the UK offer years of experience installing,
servicing and maintaining wastewater equipment. Their response teams are guaranteed
to be at your location, within 4 hours* – tackling your emergency and restoring
normal operation.
*Excluding some areas of the Scottish Highlands and Islands.
Keeping you informed
We understand that effective communication with our customers is a pre-requisite
in order to deliver a valuable service partnership. To achieve this, our operating
procedures and account management structure is geared towards giving our customers
the most comprehensive and current reports – detailing exactly the current status
of their wastewater assets.
- Clear and precise contracts with service level agreements
- Tailored quotes – demonstrating value for money
- Site visit scheduling confirmation
- One number – 24 hour manned contact
- Engineering / tankering reports provided on-site and confirmed with invoice within
48 hours
- Feedback – customer surveys, meetings, KPI reports
Your wastewater assets in safe hands
A National Network tailored contract offers customers the option of transferring
the management of their businesses’ waste water systems to the leading wastewater
service organisation. Kingspan Environmental Service will completely manage the
coordination and delivery of the service, maintenance and replacement of all your
waste water assets; a complete ‘cradle to grave’ solution for installations across
the country – delivering significant operational and financial risk reduction for
clients.
Why not contact us to find out how we can help your business?
0844 65 65 658
